NESFLIX Tours Terms and Conditions

Introduction

Welcome to NESFLIX Tours, the ultimate experience for fans of the beloved series "Gavin and Stacey" and, more specifically, the iconic character Nessa. These terms and conditions govern your use of our website and participation in our tours. By booking a tour with us, you accept these terms in full.

Tour Bookings

All tour bookings are subject to availability. Booking confirmation will be sent via email. Please ensure your booking details are correct, as we cannot be liable for any errors in information provided at the time of booking.

Payments and Cancellations

Full payment is required at the time of booking.. Cancellations of the tour date are non-refundable.But we are happy to reschedule for a later date.

Tour Participation and Conduct

Participants are expected to conduct themselves in a manner respectful to both the guide and other tour participants. NESFLIX Tours reserves the right to remove any participant deemed to be behaving inappropriately without refund.

Liability and Insurance

NESFLIX Tours carries public liability insurance for all its tour activities. However, personal property and individual travel insurance are the responsibility of the participant.

Special Note: Visit to Glenda's House

Participants should be aware that the visit to Glenda's house, known from the "Gavin and Stacey" series, is included as a special part of our tour. By agreeing to these terms and conditions and participating in the tour, you acknowledge and accept that entering Glenda's house is at your own risk and outside the insurance coverage of NESFLIX Tours. We are not liable for any incidents or accidents occurring within or arising from the visit to Glenda's house. Participants are expected to respect the property and privacy of the residence.

Changes to Tours

NESFLIX Tours reserves the right to make changes to the tour itinerary or cancel tours due to unforeseen circumstances. In the event of a cancellation, participants will be offered an alternative date or a full refund.

Complaints

Should you have any complaints or concerns about your tour experience, please address them to your tour guide at the time, or contact us directly after the tour to allow us to address the issue promptly.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the United Kingdom.

Acceptance of Terms

By booking a tour with NESFLIX Tours, you are deemed to have accepted these terms and conditions.